Return Window

You may initiate a return, refund, or replacement request within 7 days from delivery, subject to product condition and eligibility.

Eligible Cases

• Damaged, tampered, leaking, or crushed product/packaging.
• Expired product or product with very low shelf life at delivery.
• Wrong product, flavour, size, or variant received.
• Missing item or incomplete order.
• Authenticity-related concern, subject to verification.

Not Eligible

• Opened, used, partially consumed, or unsealed products.
• Requests after the return window.
• Taste, flavour, smell, texture, solubility, or preference concerns.
• Products without original packaging, invoice, seal, label, or inserts.

Return Process

• Email support@uniwelco.in with Order ID, product name, reason, photos, and unboxing video where available.
• Damaged or incorrect product concerns should be reported within 48 hours of delivery.
• Approved returns are picked up where reverse pickup is serviceable.

Refunds And Replacements

• Prepaid refunds are credited to the original payment method after receipt and inspection.
• COD refunds are processed by bank transfer.
• Replacement depends on stock availability and approval.

Support